For New Patients

New Patient Paperwork

We will need a signed copy of intake forms before your first visit, whether for herbal consultation or acupuncture. You may come early to complete the paperwork, or you may chose to download the forms below to fill in at home and bring with you.

Intake Paperwork Download

Parking

We are located at 23 Broadway Street, in downtown Asheville one block north of Vance Memorial.  Our clinic is located across the street from Over Easy Cafe, next to Finkelstein’s Pawn Shop on the same block as Green Sage Cafe.

During busy tourist seasons, please plan ahead to come early and find parking on the top decks of the garages.

Within three blocks of the clinic are numerous parking garages & lots, however the closest is the Rankin parking garage.  All city garages are free for the first hour and $1 per subsequent hour.

Click for a map of parking downtown Asheville.

Cancellation Policy

We understand that situations do arise that necessitate changing or cancelling an appointment, however, the loss of revenue from late cancellations or missed appointments impairs our ability to offer our level of care at affordable prices and greatly impacts our ability to give pro bono care to those in need.

If you need to reschedule or cancel your appointment, please provide us with 48 hours notice so that we can contact patients that are on our waiting list, and offer them the appointment time that was reserved for you. We can be reached at 828-424-7415. We regret that no show or late cancellations will be charged in full.

Frequently Asked Questions

What does acupuncture & Chinese medicine treat?

Chinese medicine was the dominant medical modality in Asia for thousands of years until the early 1900’s. Treating a vast population through life and death, peace, famine, war and epidemic, the scope of Chinese medicine is not accurately described by listing symptoms that acupuncture can treat, like saying “acupuncture treats back pain”.

If you have come to this page looking for help and wonder if we can treat you – YES WE CAN!

We treat people, not disease, and would love the opportunity to show you the tangibility and efficacy of Chinese medicine done well.

The following illnesses were successfully treated with Chinese medicine, documented in the Tang Dynasty by Sun Si Miao, famous Daoist & Scholar (581 – 682 CE) in his encylopedic text the Thousand Ducat Formulae《Qian Jin Yao Fang 千金要方》

  • Abdomen Pain, Stomach Fullness, Nausea & Vomitting
  • Back and Spine
  • Benefiting the Qi
  • Blood in Urine
  • Body Itching (scabies)
  • Boils/ Ulcers
  • Brighten the Eyes
  • Build Bone Marrow
  • Carbuncles & Swellings
  • Chest & Rib Fullness
  • Cholera & Twisting Tendons
  • Cough & Asthma
  • Coursing Urine
  • Create Sweat (literally to exit sweat)
  • Diarrhea
  • Difficult Birth, Placenta Not Coming Out
  • Digesting Food
  • Evil (fierce, severe or toxic) Sores
  • Face Flushing
  • Forgetfulness
  • Growing (engendering) Muscle Flesh
  • Hernia, Accumulations, Leaking from Below
  • Intestinal Piles (hemorroids)
  • Itching
  • Mouth Sores
  • Nose Bleeding
  • Parasites (literally invisible worms)
  • Red Painful Eyes
  • Solidify the Teeth
  • Spasms & Tremors
  • Spitting Blood
  • Stomach Pain, Intestine Hardness
  • Stop Sweat
  • Stop Tearing (of the eyes)
  • Stop Urine Flow
  • Tendons and Bones
  • Vomiting Blood
  • Wasting & Thirsting (Diabetes)
  • Weak feet, Pain and Cold
  • Yin Eroding Sores

The following is the list of the most commonly searched diseases on the internet. We treat these conditions as well. If you are searching for more information about any of these illnesses, please take the time to come in and speak with us. There is so much that Chinese medicine (which includes acupuncture, bodywork & herbs) can do to alleviate these complaints.

  • Heart Disease
  • Cancer
  • Stroke
  • Respiratory Disease
  • Alzheimer’s Disease
  • Influenza & Pneumonia
  • Diabetes
  • Physical Injury
  • Septicemia
  • Back Pain

Disclaimer: Many sites provide a list of diseases acupuncture can treat. (Now, our site is the same)  Our marketing team tells us we must do this, otherwise the patients that seek treatment information will not find our clinic’s website in search engines.

As practitioners of medicine, and not internet marketers, we feel it is important to state that providing a list of what we can treat seems to indicate that there are conditions that are not treatable with Chinese medicine. It would be very sad if we forgot to list the symptom you are currently suffering with, and as a result you decided we couldn’t help you. Chinese medicine doesn’t treat symptoms or diseases, it treats people.

What does a treatment cost?

Thanks to generous donations from private benefactors and the Mars Charitable Trust, we are able to offer our services at affordable rates, spending our time and resources fully dedicated to each patient at a time.

Treatments last 30-40 minutes depending on the complexity of the case, costing $68.00 per treatment.

Treatments may be scheduled via walk in or the online scheduling system. Please note that we have a 36 hour cancellation policy.

Do you take insurance?

We accept Flexible Spending Account (FSA) and Health Savings Account (HSA) debit cards.  If acupuncture is covered by your insurance, we can provide an insurance ready superbill for you to submit to your provider. Treatment costs are due in full at time of service.

How many treatments do I need?

Our job is to get you better.  We hold ourselves to the doctrine of the Classic of Difficulties, a seminal text of Chinese medicine written over two thousand years ago. The Classic of Difficulties《Nan Jing 難經》states that the lowest level of doctor must get 6/10 patients better.  A mid level doctor achieves success in 7/10 patients, while a high level doctor successfully treats 9/10 patients.  We aim to be at least the lowest level of doctor with a 60% success rate.  This responsibility to be the best we can be and help the Asheville community is something we do not take lightly.  If you are coming to the clinic week after week, month after month, and still not getting better, then we are failing in our job.

For patients with physical injuries, great improvement is often seen right away, but rarely is the problem cured completely with only one treatment. We typically request that a patient is committed to four treatments. On the fourth treatment, the practitioners have benefitted from enough contact time to get to know the patient’s condition, have already provided three treatments and have seen how the body is responding each time to acupuncture & bodywork, and in most situations the patient has taken an herbal formula.

Thus, by the fourth treatment we can evaluate results, fine tune our treatment plan, and can realistically estimate how long it will take to return a patient to health. By the fourth treatment we are clear if we are seeing progress, or if we need to change tactics.  Chronic illness often takes 3-4 treatments to begin to understand and untangle issues that patients have been dealing with for extended periods of time.

What should I expect?

We value building relationships with our patients to provide solutions from the Chinese medical perspective of health & treatment.

A treatment session lasts 30-40 minutes including discussion, acupuncture & bodywork and formula prescription.

Depending on the complexity of the condition, a first consultation is spent understanding the condition, discussing treatment options and prescribing an herbal formula. Often, there is only a small portion of time left for a physical treatment on the first visit.

Subsequent visits are focused on physical treatments and tangibly seeing results. Most patients should expect to be prescribed an herbal regimen to follow, as taking herbs is often the most profound way to affect the condition of the body, and is similar to receiving a treatment twice every day.

Click here for more information on our herbal pharmacy.

Who are the practitioners?

Our practitioners are experienced and knowledgeable. Our founders received extensive training and experience under the last great doctors in Beijing.

Please click here to read more about our practitioners.